M-TIBA cuts health claim approval time by 96% with tech

Published By Jane Njeri For The Statesman Digital
10 months ago

Health insurance technology platform M-TIBA has reduced claim approval time for providers by 96 percent through automation.

M-TIBA’s platform offers real-time insights that help insurers cut costs, detect unusual behaviors, and manage risks more effectively. This leads to faster payouts and improved financial efficiency for all stakeholders.

“M-TIBA’s platform enables member activity, claims, and provider interactions to be fully integrated,” said Pieter Prickaerts, Managing Director of M-TIBA.

“This digital connectivity helps insurers simplify health insurance through informed decision-making, while healthcare providers benefit from faster payouts and shorter payment cycles. Ultimately, these innovations lower costs and improve the overall patient experience.”

Real-time analytics also enable insurers to proactively address trends and challenges, eliminating delays typical of traditional reporting cycles.

“This enables insurers to better understand members, develop tailored strategies, and explore opportunities to penetrate previously uninsured markets,” M-TIBA stated.

“The platform’s robust connectivity breaks down data silos, enhancing the healthcare experience for members, insurers, and providers alike,” it added.

“By improving data flow and communication, M-TIBA is driving higher member satisfaction, making health insurance more accessible and easier to manage for Kenyansiba.”